Keywords / Skills : International technical support engineer, International bpo, International voice, International call center, International inbound call, TSR, CSR, Technical support, Customer support
Walkin to our Office & Walk out with an Offer letter For Sure.
"Greetings from IGNITES Human Capital Services"
We Have Excellent Openings in "MNC’s International/Domestic BPO" for Fresher’s/experienced(with excellent communication skills in English).Those who are Looking for BPO(Senior customer Support voice) day shift.
Its for only immediate requirements, those who can join immediate or 10 days notice periods can only apply .Please 1 month notice periods candidate can't apply only immediate joiner candidates can apply Call Neha@7816842400.
Minimum Qualification require :-
Graduate fresher and experience
10+2 with experience
Graduate with experience
English/Hindi for "Domestic BPO" voice process.
Note: - All these rounds are held @ our office.
Salary:- upto 36k+inc, 2way transport & 2 days week off
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases