Keywords / Skills : Customer Support Executive, Customer service executive, CSR, Banking voice, Outbound Process, inOutbound, BPO, International Call Center, International BPO, Call Center Executive, BPO Fresher, , graduate, 10+2
My name is ANJALI,7 204053757 Associate HR at IKYA . We're excited about our upcoming recruiting drives and we'd like to invite you to apply for any of our Customer Service positions and avail this opportunity to make your career in reputed company ATTRACTIVE SALARY PACKAGES!!! CALL@ whatsapp - ANJALI@7204053757 Walk-in, BPO hiring Fresher & Experience for International /Domestic Voice Process. HIRING COMPANIES:-E-commerce/ International call center/Domestic Bpo/CSR/Customer support Executive/Telesales *Any Graduate/fresher/ 10+2/Experience can apply. *Day shift (9:30 to 6:30pm) / UK Shift /Us Shift. *5 days working; 2 way cab. *Language:- ENGLISH Excellent+ Hindi Communication *Salary :-4L + Incentives.
Please feel free to invite your friends, family or colleagues who you feel may be a good fit for it. I look forward to meeting you at the recruitment drive! Please bring 1 copy of your resume with you when you come in for the interviews. Desired Candidate Profile Eligibility for Bangalore Location- We are looking for applicants with excellent communication skill and willing to join immediately Note: We hire UG, Any Graduate, B.E/MBA/MCA fresher’s.- ANY This is only for Customer Service profile. Kindly don't apply for any other profile like HR or IT. Walk-in from 10.30 am to 4.30 pm Designation: Customer Service Executive (Voice)
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases