As a contract Mechanical Engineering Expert, you'll receive the following:
- Reliable Payments: Timely, reliable payments twice a month - Independence: No waiting, no assignments, and a massive library of questions for you to choose from - Flexibility: Work from anywhere, at any time, completely online - Supportive Staff: Access to a supportive in-house team to answer your questions
What we’re looking for:
- Expertise in college-level mechanical engineering - Ability to provide clear answers and thorough explanations on advanced mechanical engineering topics - Proficient writing and reading in English
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases