AA MANPOWER SOLUTIONS is one of the leading Professional manpower offering global placement services to reputed companies for their manpower requirements.
We help all kinds of professionals to best career opportunities with great commitment and loyalty.
We have a team of professionals to offering better jobs. We provide a single gateway for professionals to access the best jobs in India, and at the same time provide companies that they need in quick time.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases