Qualification: Bachelor’s degree in Mechanical Engineering.
Experience: Should have minimum (5) years of experience as Fire Maintenance Engineer preferably in oil and Gas Company or an industrial set-up. Should have experience in maintaining of gaseous fire suppression systems like Clean Agent Gas Suppression System. Should have experience in conducting mechanical overhauling of fire equipment like deluge valves, fire monitors, foam stations, hydrants, fire water and foam pumps.Should have experience in maintaining hydraulic barrier, arm barrier and related equipment. Reviewing fire engineering documents such as firefighting equipment, fire system and make the necessary recommendations according to applicable standards.Should have worked in maintenance project in Oil & Gas and petrochemical plants.
since its establishment in the year 1978, has been in the business, offering a wide range of services and engineering solutions for Oil & Gas, Power sector and other major industries in the disciplines of Mechanical, Electrical and Instrumentation
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases