JOB DETAILS Mcafee Type of Requirement Permanent About Company MNC Company Work Experience 1 - 6 years Skillsets required Mcafee SIEM, Location Bangalore No. of Openings 5 Job Description Mcafee,SIEM(Atleast 6 Months Exp in Both) EducationSpecialisation Any Job Category Software, Hardware, EDP Salary Negotiable Expires on 11th May 2017 For Further Details Contact
M.Lisa Resource Executive - HR SixSigma SoftSolutions Pvt. Ltd., 112, Valluvar kottam High Road, Nungambakkam, Chennai - 600 034 91- 044 - 28311443 - 48 , 50 / 51 Email : [HIDDEN TEXT] Mobile No. : 8015992226 Web : www.6sos.com
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases