Marketing & Sales Engineer, should be B.Tech or Diploma (Mechanical) with 3-6 years experience in Handling of Customers' inquiry/demand for industrial Valves, Government Purchase order,M.O. Amendment, Customers Complaints.To procure product orders /Tender Documents from the Industrial/Govt buyers/Navratana Companies in Oil & Gas Sector. Regular Follow up on the quotations submitted & provide any technical /commercial clarifications required by the buyers. Travel for Business development as and when required.
Established in 1994, P & I offers on demand Recruitment Services accross all fields, functions and industries to Job seekers & employers located in Punjab, Himachal, Haryana & all over India. Clients may contact us by mail or in case of urgent need, call Sudesh Bali on 09316914978/01612564474. For more detail please visit: www.pandiconsultants.com
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases