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Marketing Associate – Social Media

Keywords / Skills : Social Media Marketing Manager, Social Media Executive, Social Media, Online Marketing

2 - 5 years
Posted: 2019-05-07

IT/Computers - Software
Marketing & Communications
Social Media Executive
Posted On
7th May 2019
Job Ref code
Job Description

Job: Marketing Associate – Social Media
Location: Hyderabad, India
Salary: 5-7L
Techwave is a leading global IT services and solutions company revolutionizing digital transformations. We enable clients to maximize their potential and achieve a greater market with a wide array of technology services, including, but not limited to Enterprise Resource Planning, Application Development, Analytics, Digital, and the Internet of things (IoT). Techwave operates in 8 continents and 14 countries.
The Social Media Marketing Associatewill be responsible for maintaining the brand voice and actively engaging with audiences across multiple social channels. The qualified candidate will have expert knowledge in social media and skills in public relations and customer service as well as the ability to discover trending topics, community needs and interests of target audiences across social media. The Social Media Manager will engage, spark discussions, surprise and delight customers across social channels.
  • Proactively manage social media accounts (FB, LinkedIn, Owler, Wiki, Twitter etc)
  • Monitor conversations across social media and address important mentions and comments in real-time
  • Respond to incoming messages and reviews
  • Address online customer queries
  • Discover trending topics, account needs, and interests of target audience across social media. Engage, spark discussions, and surprise and delight customers across social channels
  • Conduct Social Media listening to provide the team with insights and recommendations
  • Generate insight into account performance and provide recommendations for improvement
  • Generate and meet important account KPls and goals
  • Familiarity with social media and online engagement tools
  • Seek out influencers and actively engaged consumers to inspire and motivate them to share information about our brand
  • Ability to execute brand voice guidelines in social content
  • Understanding of the basic mechanisms of paid media in social channels
  • Motivated, energetic self-starter with strong problem-solving skills
  • In-depth familiarity with major and emerging social media platforms; Facebook, Instagram, Snapchat, Twitter, etc.
  • Work with Graphics Department to make posts in a timely manner
  • Some travel required to locations for events, photos, etc.
  • Other tasks as assigned

  • Pervious IT services industry experience is necessary to be successful in this position
  • 2 years proven work experience as a Social Media Marketing
  • Excellent verbal communication skills (please send sample posts with likes)
  • Excellent writing skills (please send sample posts with likes)
  • Hands on experience with social media management for brands
  • Attention to detail and ability to multitask

Job Type: Full-time
  • Social Media Marketing: 2 years (Preferred)

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