A medium Telecommunications Engineering and Oil & Gas Servicing Company with headquarters in Lagos, is recruiting to fill the position below: Job Title: Managing Director, Telecommunication Location:Â Lagos Qualifications Master Degree in Communication, Public Relations, or Marketing. Proven experience as Managing Director or other managerial position in Telecommunication industry. Demonstrable experience in developing strategic and business plans. Must have excellence communication, interpersonal and leadership skills in directing staff and overseeing projects. Ideal candidate should be above 45 years. How to Apply Interested and qualified candidates should send their written Applications together with detailed Resume and 2 recent passport photographs to:Â Or Sent to: The Admin/HR Manager,Â AMAZUMA Filling Station Pleasure Bus Stop,Â Along Abeokuta Expressway,Â By Iyana IPaja, Lagos State. Note:Â The position being applied for should be indicated on the top left corner of the envelope.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases