1. A candidate must have minimum (4.0 –8.0) Yrs experience in Electrical / Electronics manufacturing unit selling its product to State DISCOMs i.e. State Power Distribution utilities through tenders as Manager / other senior position Marketing head.
2. Must have experience of e-tendering to state DISCOMs.
3. Must have liaisoning skills with state DISCOMs.
4. Must be capable of technical & commercial discussion with the client & get its offer qualified.
5. Attend price negotiation meeting & capable of winning the contract.
6. To execute the Contracts as per terms & conditions & under coordination with production & technical design team of the company.
7. To liaison & follow-up the customer for acceptance of material & release of payments.
8. To close the contract & get amendments for delivery extension, LD waival & release of Security cum performance guarantees from the customer.
Capital Power Systems Ltd. - Engaged in manufacturing of electronic energy meters since 1985. Manufacturer, supplier and exporter of energy meters, wires, cables, switch gear, part meter, single phase meter etc.
The other associate companies of Capital group are- • Capital Power Infrastructure Pvt. Ltd. - Engaged in Power Infrastructure. • Capital Electricals Ltd. – Engaged in manufacturing of LT Power & Control cables.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases