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Manager/Sr.Manager - Business Excellence

Keywords / Skills : Business Excellence, operation excellence, Quality Manager, Quality Assurance, Six Sigma, Black Belt, Lean

8 - 15 years
Posted: 2019-05-03

Nationality
India
Industry
ITES/BPO
Function
Customer Service/Call Centre/BPO
Role
Quality Assurance - Manager
Education
Any graduate
Posted On
3rd May 2019
Job Description
Manager Business Excellence
  • Location : Bangalore
  • CTC : Upto 13 L
  • Shift : US Shift
Sr Manager Business Excellence
  • Location : Hyderabad
  • CTC : Upto 15 L
  • Shift : US Shift
Skills
  • Six Sigma Black Belt
  • Current Designation Should be Sr. Manager/Manager/ Deputy Manager/ Assistant Manager
  • Should have experience in Process Excellence / Business Excellence / Operation Excellence
KRA's
  • Manage and execute high impact business processes improvements across the lifecycle
  • Generate business impact / client value adds through Continual Improvement initiatives or transformational thought process
  • Create and improve customer experience through Customer Journey Mapping (improvement in CSAT/NPS scores)
  • Identify NVAs and improve process efficiencies through Lean tools
  • Transform the entire employee life cycle right from Hire to Retire
  • Implement strong governance to address Operations Quality and Improvement projects and initiatives.
  • Create a culture of Process Improvement within the Business.


Interested please share updated profiles to [HIDDEN TEXT] or contact : 080-42049136


Thanks & Regards, 

Neethu

Team Vibrant


About Company

Welcome........


Vibrant HR Consultancy Services is a professional recruitment firm catering to the needs of various companies across verticals. Vibrant is based out of Bangalore & services clients across India. Since our inception, we have been in the business scenario with a mission of serving the companies with the speed and quality that is required.
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