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Keywords / Skills : BPO, Presales, RFP, Views, Proposal development, Management, Support, Transition, Organization structure, Offshore

10 - 15 years
Posted: 2019-01-09

Industry
Recruitment/Staffing/RPO
Function
IT
Role
H/W Installation/ Maintenance Engg
Posted On
9th Jan 2019
Job Ref code
050417501414
Job Description
Job Description:

    he Client Services Team supports the onshore deal teams in:
    Responding to proposal requests and winning new deals
    Transitioning new deals into the BPO centre
    Managing client facing activities, primarily during client visits to the BPO centre
    The Client Services Team is also responsible for the design, implementation and ongoing updation of processes relating to Pre-Sales, Visits and Transition activities.
    The Client Services Team is also involved in Centre wide initiatives, as required.
    Proposal development related
    - Lead the off-shore effort to provide timely, high quality responses to various Request for Information (RFI) and Request for Proposal (RFP)
    - Providing specific inputs on aspects of off-shoring work (such as costs, organisation structure etc), to the onshore Accenture Deal team
    - Coordinating with operations and support functions (such as HR, Technology etc) to ensure that their views are incorporated into the proposal
    - Ensure eSCM compliance for all pre-delivery activities
    - Identify means of improving our proposal development activities
    OVERALL PURPOSE OF JOB
    (Briefly describe the purpose of the job. Make sure that the details listed in the responsibilities/authorities section support this purpose.)
    - The Client Services Team supports the onshore deal teams in:
    o Responding to proposal requests and winning new deals
    o Transitioning new deals into the BPO centre
    o Managing client facing activities, primarily during client visits to the BPO centre
    - The Client Services Team is also responsible for the design, implementation and ongoing updation of processes relating to Pre-Sales, Visits and Transition activities.
    - The Client Services Team is also involved in Centre wide initiatives, as required.
Desired Candidate Profile
    Please refer to the Job description above


About Company

ANRI Solutions HR Services Pvt. Ltd ANRI Solutions HR Services Pvt. Ltd. is a Delhi based leading staffing solutions entity, offering a full range of options to help businesses and individuals choose their way in the contemporary world of work. We employ large number of people every day through a network of our employees providing effective staffing for our esteemed clients. With employment opportunities in the public and private sector, on both permanent and temporary basis, we make it easy for people to find employment and for companies to find staff with the skills they need. We anticipate and benefit from changes in the contemporary world of work to get the right mix of permanent, temporary and contract staff achieve higher productivity at lower cost. Our endeavor is to stay flexible enough to rapidly adjust as per your workforce requirements to changing market condition. Within Delhi / NCR, ANRI Solutions HR Services Pvt. Ltd. has over 10 years of experience in staffing and recruitment, training, HR services, outsourcing and consulting. For all industries, all skills, all levels.
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