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Manager, SFDC - With Leading Pharmaceuticals Industry Client

Keywords / Skills : SFDC

18 - 25 years
Posted: 2019-02-05

Customer Service/ Call Centre/ BPO
Customer Service Executive (Voice)
Posted On
5th Feb 2019
Job Ref code
Job Description
  • Manage the team of Salesforce developers in India
  • Responsible for working with multiple business partners across regions/countries/business units
  • Responsible for requirements definition, design and implementation of applications using Salesforce and platform.
  • Ensure application development principles, standards, and best practices are followed for each project.
  • Work with technical leads to transform and develop requirements into design and implementation documents.
  • Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the needed artifacts
  • Define and document architecture and design of the system.
  • Ensure issues are identified, tracked, reported on and resolved in a timely manner.
  • Ability to collaborate effectively with developers, program management, and business users about business process, requirements and design constraints.
  • Solid understanding of agile development principles, careful attention to detail, as well as ability to design solutions for multiple product requirements.
, Desired Profile
  • 10+ years of software engineering experience
  • 5+ years of Salesforce & experience, working with Sales Cloud, Service Cloud, Marketing Cloud and Applications
  • 3+ years of effective people management
  • Proven experience with defining and managing customer/business team expectations
  • Experience in managing at least four large-scale full-life cycle implementations of CRM solutions, including ownership of the technical solution, management of the overall team and ownership of the solution.
  • Strong technical expertise and high Salesforce hands-on experience is required.
  • Proven integration and administrative skills
  • Familiarity with Integration components for SFDC (for example, SFDC APIs, Apex controllers, Apex Web Services, Apex callout, outbound messaging, and SFDC data loaders)
  • Must have CPQ knowledge, APTTUS is preferred

Reference ID - GH/PHL/JC//04122018//80148/Manager, SFDC ,
Key Skill(s)

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GlobalHunt is an premier executive recruitment and selection services company providing wide range services to companies. Our services are available over a wide geographical area that spans across Asia Pacific, Africa, Europe and American markets, making us one of the leading HR firms.
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