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Manager, Safety Ops Team (R1082193)

Posted: 2019-06-13

Software Engineer/ Programmer
Posted On
13th Jun 2019
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Job Description

Job Description

IQVIA is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.
Contribute, drive and participate in global initiatives e.g. Change management; Subject Matter Expert (SME) Committees; SOP Review Committees ; Retention, Engagement, training, processes etc.
Develop and implement plans for measuring and improving employee engagement ensuring global consistency. Maintain open and regular communication with direct reports to ensure a supportive working environment.
Contribute to, implement and support operational decisions as determined and instructed by senior management.
Manage SO staff in accordance with organizations policies and applicable regulations. Responsibilities include planning, assigning, and directing work; performance appraisal and professional development guidance; rewarding and disciplining employees; addressing employee relations issues; resolving problems and absence management. Approve actions and ensure global consistency as applicable on human resources matters.
Manage project resource assignments staff hiring and staff terminations in collaborations with operations specialist managers. Facilitate staff training; professional and career development.
Collaborate with other operations specialists managers to address problem areas, work scheduling for current and projected projects, staffing needs, equipment needs, and projected peak workloads, ensuring global consistency. Monitor, assess and report utilization of staff. Identify and implement solutions for poor utilization of staff, ensuring global consistency.
Ensure direct reports are cross trained on Lifecycle Safety service offering; monitor and develop training plans; identify training and development needs of staff in collaboration with Lifecycle Safety Infrastructure group and Lifecyle Safety Management (LSM).
Lead and encourage direct reports in continuous improvement of department work processes, procedures and infrastructure. Instruct and lead direct reports in efficient managment of project budgets through effective timesheet reporting. Work closely with operations specialist managers.
Monitor and ensure that project processes and department deliverables meet expected quality i.e co-ordination of QC, financial and productivity targets. Assist with meeting department utilization and realization targets.
Ensure timely movement of project work through the process steps, in accordance with governing SOPs, ICH/FDA regulations and guidelines, working instructions and client expectations.
Ensure that staff have been trained on and are following required Standard Operating Procedures (SOPs), Good Clinical Practices (GCPs), FDA and ICH guidelines and regulations, Working Instructions and project instructions.
Work with LSM constructively in a matrix framework to achieve project and customer deliverables.
Perform other duties as assigned.
Join Us
Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.
Forge a career with greater purpose, make an impact, and never stop learning.

Job ID: R1082193

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