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Manager - Product application engineer

Keywords / Skills : IP system, Product application engineer, Troubleshoot, FPGAs/Programmable Devices, technical support, Video, Wired Communication, Wireless Communication, Storage. Machine Learning

10 - 20 years
Posted: 2019-07-13

IT/Computers - Software
Product Manager
Bachelor Of Technology (BTech
Posted On
13th Jul 2019
Job Description
Job Description:

- To manage a team of ~15 Product Application Engineers (PAEs), providing high-end technical support to Xilinx's customers - mostly in the areas of usage related to Xilinx provided IPs and Silicon Features

- Prioritize technical support requests - based on customer urgency

- Provide technical guidance to the team of PAEs, on areas involving extra complexity - to arrive at accurate diagnosis of customer issues

- Work with Sales team on one hand, and with internal dev teams on other hand - for prioritization and messaging

- Work with other stakeholders across the globe

- Management responsibilities will include Performance Management systems, resource and trng planning, as well as upscaling of capabilities

Job Requirements:

- Knowledge of IP systems/domain knowledge in one or more of Video, Wired Communication, Wireless Communication, Storage. Machine Learning

- Ability to trouble-shoot/diagnose deep technical issues

- Knowledge of FPGAs/Programmable Devices will be a plus

- Experience in leading (and, uplevelling) small teams of 10-15 people

- Experience of working directly with customers, and, interaction with cross-geographical teams

About Company

Leading product based MNC
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