Industry Analysis and Competitor Study: Conducting industry analysis in partnership with sales and marketing team to gather relevant information for business strategy and plan formulation. Tracking the competitor closely and proposing key take away for the company.
Business Planning and Budgeting: Preparing the long term business plans, business strategy, yearly business budget & forecasts in collaboration with the Business teams.
Tracking of Business & Revenues: Publishing and analyzing relevant dashboards highlighting the performance of the business against the target/budget. Analyzing the performance of the different business units and highlighting the performers and non-performers. Assist business leaders in developing an action plan for the non-performers. Track revenues.
Process Improvement: Understanding the current processes followed by the bank and suggest improvement to develop efficiency. Also developing and reviewing new business processes as per the strategic goals.
Cost Management and Cost Control: Tracking the costs of various verticals against budget and performing the variance analysis. Also suggesting alternatives to optimize the costs incurred to improve profitability.
, Desired Profile
Strong analytical skills.
Ability to present in a convincing manner.
Work in close coordination with other people/teams.
Reference ID - GH/BFSI/JC//24102018//79180/Manager-Finance (Planning & Analysis) ,
GlobalHunt is an premier executive recruitment and selection services company providing wide range services to companies. Our services are available over a wide geographical area that spans across Asia Pacific, Africa, Europe and American markets, making us one of the leading HR firms.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases