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Manager BTS - With Leading E-commerce Industry Client

Keywords / Skills : Sales Operations, Business Development, Heading Profit Centre, Client Relationship, Bd, Service Level, Vendor Development, Development Management, Customer Service

4 - 8 years
Posted: 2018-11-18

Customer Service/ Call Centre/ BPO
Posted On
18th Nov 2018
Job Ref code
Job Description
  • Would work as profit center head & will be responsible of entire branch
  • Will be responsible for Sales & Operations & BD of the location business
  • Special Focus On Customer Service
  • Planning and running of operations in respective branch
  • Maintaining & monitoring operational performance of the team
  • Accountable for service level deliveries
  • Assist in developing business volumes, new clients at the respective branch
  • Timely billing and collection form the respective clients
  • 100% Vendor and Legal/ statutory compliances.
  • Vendor development and management.
  • Maintaining client relations.
, Desired Profile
  • Hands on ground level experience in handling large fleet of vehicles.
  • Addressing vendor & driver grievances.
  • 24/7/365 attitude for the business operations.
  • Crisis management skills.
  • Good understanding of Transport business.
  • Effective interface between client / vendors, drivers & the management.
  • Self assured, confident, Adaptable to change.
  • Quick decision making ability.
  • Man management skills to deal effectively the base level manpower.
  • Work under time constraints and stressful & challenging situations.
  • Should be from transportation / People Logistics background.

Reference ID - GH/EPC/Manager BTS/ JC//12102018//78980 ,

About Company

GlobalHunt is an premier executive recruitment and selection services company providing wide range services to companies. Our services are available over a wide geographical area that spans across Asia Pacific, Africa, Europe and American markets, making us one of the leading HR firms.
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