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Manager Apps Development & Production Support-Req 29566 (Job Code : J41246)

Keywords / Skills : Apps, Production Support

5 - 8 years
Posted: 2019-05-17

IT/ Computers - Software
Software Engineer/ Programmer
Posted On
17th May 2019
Job Ref code
Job Description
• 5+ years of prior experience in Application development and Production Support
This role is responsible for the maintenance, support, and operations of the software applications.
• This includes ensuring functionality and usability of the software applications are aligned with the requirements.
• The Production Support Analyst is responsible for diagnosing and resolving application issues to ensure optimal performance and usability for the various system users and providing root cause analysis with recommendations for improvements.
• He or she will also be accountable for performing daily, weekly, monthly, quarterly, and yearly operations tasks required for the ongoing functionality of the software applications.
• Some programming and debugging duties will be required in order to develop queries/reports of varying complexity and to troubleshoot and fix programmatic issues.

• Prior experience in Production support / Testing
• Strong knowledge in writing complex SQL queries,
• Strong software debug/troubleshooting skills,
• Ability to research, analyze and recommend improvements to the software applications,
• Excellent interpersonal skills in areas such as teamwork, facilitation, and negotiation, and
• Able to work independently or as part of a team
• Works under pressure and is able to manage competing priorities, and
• Meets or exceeds expectations on process turnaround for assigned tasks and follow ups, and issue resolution to closure.
• Database knowledge
• Unix/Linux environment working knowledge (desired but not must).
• ISO/ITIL experience (desired but not must).
Key Skill(s)

About Company

"Sampoorna Computer People is a Recruitment Agency established in 1990, providing consultancy exclusively in recruitment of IT, ITES (BPO) & Telecom Professionals. Our Head Office is in Mumbai (Bombay) and we have offices at Bangalore, Chennai (Madras), Delhi, Hyderabad and Pune. We are the first IT & Telecom specialist recruitment consultant certified for ISO 9001:2015 by BVQI India. Sampoorna is a founder member of ERA (Executive Recruiters Association) which is India’s Recruitment Agency’s Industry Organization Home page :"
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