We have urgent Job opening for Team Leader (Accounts) at Thane location candidate with Our client deals in Global Business Process Outsourcing (BPO) & contact center provider firm headquartered in Mumbai. The company offers 24/7 services for contact center solutions, transaction processing, finance & accounting, HRO and IT solutions to Fortune 500 companies in the UK, US, Australia, and India.
Position: Account TL (Taxation)
Shifts: 7 am to 2.30 pm & 2.30 pm to 10.30 pmDomain : F&A
Designation : Team leader
Competencies: B.Com Graduate Equivalent to commerce.
Min 3-4yrs exp into Indian Taxation (GST, Service tax, TDS ) and should have team handling experience. Should be good in excel -Vlook, Pivot table, ect..Advance excel SAP /Oracle exp
Max CTC/monthly: 25-30 K.
Kindly send your updated resume on [HIDDEN TEXT] or call @ 8108183729.
Also mention your Current Salary, Expected Salary and Notice Period…
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases