Sri Sai Consultancy Services Human Resources company that is committed to provide the high quality professional services for your pursuit for the right job in the right company or the right person in the right position.
At Sri Sai Consultancy Services, we look forward to serve the Human Resources Industry in the Information Technology sector in the most professional way with a touch of creativity and innovation. We promise to deliver the best HR solutions to both potential candidates as well as business owners with utmost accountability and responsibility.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases