Greetings from SFJ Business solutions One of our MNC client is looking for SAP HANA with cloud integration experince Exp: 4-6yrs Notice period : Immediate Work location : Bangalore & Mumbai If interested, kindly share your updated resume on [HIDDEN TEXT]
Thanks & Regards,
Shruthi. K Sourcing Specialist SFJ Business Solutions Pvt Ltd | Uma Sree Dream World | Unit 1, B Block, 4th floor, Hosur Main Road, Kudlu Gate, Bangalore - 560068 Phone: +91 9513642200 INDIA | SG | MY | UAE | www.sfjbs.com
SFJ Business Solutions Pvt Ltd , Head Quartered at Bangalore, is an IT services organization which provides specialized Consulting services and Talent Management in SAP . SFJ has a robust practice in SAP-ERP Consulting, Support and SME Onsite/Onsite-Offshore/Offshore Assistance. We deploy exceptionally competent professionals who genuine share our values and live up to the client expectations. Our recruitment capabilities deliver a suite of highly specialized services and solutions. Our distinct practices support our clients in the fulfillment of a wide range of discrete, critical projects and ongoing business requirements.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases