CANADA is the right place for you if one is looking for growth and better opportunity in career and life. Particularly, in a country like India where the competition is huge & opportunities are limited, look to explore the Overseas Opportunities. Should you require assistance for OVERSEAS OPPORTUNITIES or SETTLE ABROAD then please do not hesitate to contact our specialist or visit our website- www.oasis-india.com
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases