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Looking for Dynamic freshers and exp candidates for Hindi voice process for sales and service

Keywords / Skills : Customer Support Executive, Customercare executive, Customer support representative, Customer support officer, Sales Representative, Sales Executives

0 - 2 years
Posted: 2019-06-12

Industry
ITES/BPO
Telecom
Function
Customer Service/Call Centre/BPO
Sales/Business Development
Role
Customer Service Executive (Voice)
Telesales Executive
Education
Any graduate
Salary
1.00 - 2.20 lacs
Posted On
12th Jun 2019
Job Description
Assist customers with their Queries/Request through email, chat or phone.
-Raise Request & sales lead of the customer in the CRM tool.
-Generate leads and educate customers about new products & their benefits.
-Maintain and adhere to compliance guidelines
-Capture sales lead, highlight and suggest improvement
-Adherence to the monthly Scorecard parameters including Quality, Efficiency, and Accuracy targets.
-Maintain adequate knowledge levels on products, processes, and systems used
-Ensure sales target are met



About Company

IndiaFilings is India's largest online business services platform dedicated to helping people easily start and grow their business, at an affordable cost. We were started in October 2013 with the mission of making it easier for Entrepreneurs to start their business. We have since helped start and operate thousands of businesses by offering a range of business services.
Our aim is to help the entrepreneur on the legal and regulatory requirements, and be a partner throughout the business lifecycle, offering support at every stage to ensure the business remains compliant and continually growing.
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