A. Billing - initiate sales order processing and generate final sales invoices
B. Shipping and logistics - coordinating with sales and planning to make appropriate shipping arrangements - coordinating with customers (in India and international) to make appropriate shipping arrangements - coordinating with shipping company and agents as required to arrange shipments by road / sea / air, both in India and international - coordinating with suppliers / shipping agents to arrange paperwork for imports C. Documentation and compliance - keeping relevant documents for the above organised and the related statements up to date - coordinating with shippers / customers / suppliers / banks to obtain the required information and documents Required skills / experience: - Minimum 3-4 years working experience, Mandatory- Male Candidate - Very good communication skills and very good English knowledge - written and spoken - Basic accounting knowledge - Experience in dealing with foreign organisations and knowledge of shipping / logistics
Interested candidates can forward their updated resume on [HIDDEN TEXT] with following details: Total Years of Experience: Current CTC: Expected CTC: Notice Period: Current Location:
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases