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Keywords / Skills : Patch Management, package management, File System Technologies, NFS, CIFS, Samba, rsync, vmware ESXi, SAN, iSCSI

3 - 6 years
Posted: 2019-06-13

IT/Computers - Software
Systems Engineer
Any graduate
Posted On
13th Jun 2019
Job Description
Who We Are:

ThoughtFocus is a privately held IT services, software engineering and business process management firm with offices in the US, India and the Philippines. It helps clients in the financial services, manufacturing, education, aerospace and technology industries with their key business and technology challenges. ThoughtFocus brings critical program acceleration to client initiatives while minimizing costs and risks with intellectual capital, technical and process frameworks, operating models and software infrastructure

It has 1,300+ employees globally and is growing rapidly across all its offices. In the US ThoughtFocus has locations in California, New York, New Jersey, Wisconsin, Georgia and Texas.

As an organization, ThoughtFocus strives to build lasting relationships. ThoughtFocus was founded in 2004 and continues to be an employee owned company with a minority investment from the Blackstone Group.

Job Description

Must be a self-starter, able to work through issues from start to finish with little assistance, reporting on root cause providing recommendations for resolution.

Should have previous hands on Linux Server experience and must be comfortable with taking escalations on advanced server issues from the rest of the support organization.

On call is required as a part of this role. Engineer would be expected to be available when necessary to take escalations from system engineer and team leads.

Must be flexible to work long days or weekends when necessary for client implementations, systems upgrade or other projects.

Expected to work as a part of a team, not on an island, and be openly collaborative when working through issues with other team members so they can address issues during future occurrences.


• Should be comfortable speaking to clients regarding their technology need and making recommendations.

• Strong ability to troubleshoot issues and perform Root Cause Analysis.

• Ability to troubleshoot and solve issues in a timely manner.

• Ability to work from a ticketing system and provide quality updates to clients and team.

• Ability to document all work completed and train support staff on client systems.


3-5 Years Linux server administration experience including but not limited to:

• Strong understanding of Linux Patch/Package management.

• Strong understanding of File System Technologies including (NFS, GlusterFS, AutoFS, Samba, CIFS)

• Strong understanding of OS Performance tuning.

• Strong understanding of rsync.

• Strong understanding of using OS tools to diagnose hardware issues.

• Shell Scripting

2-4 Years Storage/Network experience from Linux/Unix perspective

• Ability to troubleshoot SAN issues

• Ability to troubleshoot iSCSI

• Ability to troubleshoot networking issues.

1-3 Years’ experience in centralized authentication services, e.g. Powerbroker preferred

1-3 Years’ experience working with containers is a must. Docker Preferred

1-3 Years’ experience in Automation tools, e.g. Puppet/Ansible preferred.

2-3 Years’ experience VMWare ESXi preferred.

Life at ThoughtFocus:

ThoughtFocus is a global company that brings together skilled professionals from many diverse industries and experiences. Within a broad framework of teamwork, knowledge sharing, and collaboration, we encourage our associates to achieve and excel in ways they may never have imagined for themselves.

Solving complicated client problems requires great people. ThoughtFocus is a firm built on the talent of its people. We work hard every day to nurture and expand the capabilities of our team members. As a member of the ThoughtFocus team you will be challenged every day to deliver innovative business solutions, elegant technology, and sophisticated business services focused on our client’s end goals.

Affirmative Action Statement:

ThoughtFocus adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

About Company

ThoughtFocus is a leading US based IT and BPO services provider. It is ISO 9001/2015 certified and provides consulting, product engineering and applications development besides BPO services. ThoughtFocus operates globally from three countries and has eight US locations, three locations in India and one in the Philippines. ThoughtFocus has a team of 1,500+ associates that help organizations across the globe realize their business-driven technology initiatives. Its solutions encompass innovative ways of aligning business with technology, creating an integrated, company-wide platform supporting enterprise goals.
The global team at ThoughtFocus is a diverse mix of people from different countries, backgrounds and areas of expertise. Working at ThoughtFocus requires you to be comfortable in a high-energy environment where collaboration is the norm, not the exception. We expect our employees to be self-starters who constantly look for opportunities to grow their own skills and improve the company. If you have the ability to excel in a fast moving global company, ThoughtFocus is the place for you.
Within a broad framework of teamwork, knowledge sharing, and collaboration, we encourage our associates to achieve and excel in ways they may never have imagined for themselves. We value outstanding performance and provide our associates with well-defined career paths.
The best source of information about ThoughtFocus is our corporate website:
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