Vinazin Solutions: •Formed in 2017, Vinazin Solutions is rapidly becoming one of Hyderabad’s leading providers of recruitment services. • •Our high profile attracts a stream of quality employment from national and international companies. • •We endeavor to supply a quality and innovative service to all clients. • •We are compiled of 2 main divisions, each providing an unrivalled service to a specialist area of the global market.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases