Client Online Aptitude Test (Co-Cube) on 13th December 2018 Time:- 9AM - 1PM Selection Process:- Co-cubes Test, Technical & HR Domain:- DEVOPS Salary:- 3 Lakhs per Annum Eligibility criteria :- *2016, 2017 & 2018 BE/Btech Passout are eligible *Circuit Related Branches Only (Computer Science (CSE), Information Technology (IT), Information Science Engineering (ISE), Electronics and Communication Engineering (ECE), Electronics and Instrumentation Engineering (EIE), Electrical and Electronics Engineering (EEE), Electronics and Telecommunication Engineering (ETC) Branches are only allowed *Minimum 55% & Above throughout in all academics (10th, 12th or Diploma, UG) Documents * Updated CV * Govt Id proof (Aadhar Card) * Educational Certificates
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases