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Leadership Hiring - Solution Architect

Keywords / Skills : Leadership Hiring, Solution Designing, solution architect, rfi, rfp, rfq, ptp, rtr

14 - 24 years
Posted: 2019-03-08


Customer Service/ Call Centre/ BPO
H/W Installation/ Maintenance Engg
Posted On
8th Mar 2019
Job Ref code
Job Description
Job Description:
    Objectives of Role

    The Solution Architect (SA) plays a critical client-facing role that interprets and translates client requirements into a solution that can be configured from a standard set of offerings. The SA operates as a single point of contact or as part of a team (on large deals with multiple SAs) accountable to the SA SPOC from Stage 1 to deal closure and the transition to the OADM

    Main Accountabilities

    Operational Responsibilities

    Single Point of Contact Accountabilities

    Managing all OG, senior client buyer and functional owner relationships for the designated solution

    Driving the necessary sign-off of the solution with proper input from the OGs on client business objectives, industry, risk assessment, budget and preferences (see service group rules/process and escalation approach for specifics)

    Managing the sales team, Subject Matter Experts required during the sales process and the communication/ collaboration with Outsourcing Service Delivery

    Directing and coordinating with Legal & Commercial and Corporate Transaction Services (CTS) in areas specific to the solution to ensure use of standards

    Collaborating with the Operating Groups to provide input to Terms and Conditions and in some cases accountable for specific Outsourcing contractual terms and conditions

    Identifying leadership contacts for service transition and operations (e.g. OADM, mobilization lead) and ensuring appropriate solution plan transition for closed deals

    Interfacing with the delivery organization/s (through OADM when assigned) to ensure effective transition, shape services, collaborate on clear solution assumptions, determine appropriate service delivery locations and related cost to deliver

    Orchestrating the action points coming out of the opportunity Quality Assurance process

    Solution Planning and Deal Shaping for Qualified Deals

    Understand and translate buyer requirements into a standard solution offering deal approach, solution plan, proposal and cost estimate leveraging standard process methods, deliverables and the right collection of offerings

    Collaborating as a key member of the sales team to represent the solution offering to the client buyer and other internal Accenture groups

    Aligning final solution architecture (including statement of work, schedules and other contractual documents) with final terms and conditions

    Commercial and Financial Responsibilities

    Preparing the BD spend estimate, schedule, work plan, resource/sourcing plan

    Understand and clearly define the input required to create cost estimates; Preparing the cost model estimates working with Service Delivery, Solution Management (if applicable) and CTS to deliver the defined scope of services

    People Management Responsibilities

    Mentor and support team members and junior solution architects

    Other Expectations

    Functional Expertise

    Have in-depth knowledge across verticals and horizontals with specific expertise in areas

    Strategies, Offerings, and Solutions

    Good understanding of offering strategy, the standard solution components, the likely adaptations of the solution, as well as knowledge of recent deals/solutions and changes that were made to the standards

    Local market knowledgewhat will work in a geography

    Ability to clearly articulate and sell the solutionbeing able to explain the solution in simple termsbeing able to draw the solution on a white board in a few minutes in such a way that the audience understands how it works and what the key variables are that will impact the solution cost

    Business & Commercial Acumen

    Commercial acumen understands the financials and whether we can deliver a deal profitably

    Understanding of CTAs

    Being comfortable with numbers

    Able to work quickly and forecast accurately what is likely to come out of the CTA process need to know if we will have a deal or not

    Delivery ExpertiseUnderstanding of what we can deliver so can solution it appropriately

    Detail Oriented the buck stops with this role so needs to be able to go deep or stay at high level depending upon the audience and the need

    Relationship Management

    Focused on buyer-value expectations

    Good listening skills & ability to interpret requirements and buyer values in such a way that we take the shortest route possible to the answer

    Able to communicate shared understanding of changes that the client will also need to make other required changes on their end

    Able to help client feel like solution is one-to-one but leverages our standard offering

    Being willing to bringing in the right expertsindustry, offering, ensure we most effectively address the clients needs and expectations

    Able to manage the CSG relationship- internal stakeholder management: makes things happen seamlesslya top quality architect makes sign-offs/reviews a natural act so that the deal is effectively reviewed as it is built vs. leaving these sign offs to the last minute resulting in everyone feeling pressured

    Intersted Candidates drop your Cvs at [HIDDEN TEXT]
Desired Candidate Profile

About Company

Placewell Consultants Placewell Consultants

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