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LEAD - Regional Business System Implementation

Keywords / Skills : SAP consultant, SAP accreditation, sdfc, Sales Force, SAP ERP, Implementation

2 - 10 years
Posted: 2018-06-14

Industry
Any
Function
IT
Role
Software Engineer/ Programmer
Team Leader/ Technical Leader
Project Leader/ Project Manager
Posted On
14th Jun 2018
Job Description
Position: LEAD - Regional Business System Implementation

Reporting to Service Manager (Permanent Full Time)

Education: Bachelor degree in relevant area

The Regional Business System Implementation Lead contributes to enhanced customer relationship management in the APAC region through identifying, refining, and implementing Business Processes and improved utilization of SAP ERP and SalesForce including KPI measurement; establishment of effective key user network in the region and the alignment of local business processes with SAP, SalesForce and additional database structures and interfaces.

Responsibilities

- Engage in Global Project Teams for scoping and executing future developments
- Establishing and maintaining key user networks in the APAC region including training delivery
- Reduce the cost of business through the removal of "no value add" and the automation of existing processes
- Map, redesign, and continually improve local business process to align to global system requirements
- Assist with management reporting
- Ensures a high level of internal customer satisfaction while striving to lower the costs of service.
Key Performance
- On time delivery of reports
- SAP key user network is established and operating effectively. (measured by user feedback)
- Delivery of projects on time and within budget
- Maintaining a quality line of communications with EMEA and the Americas

Matching Criteria
- Broad experience in the use of SAP ERP and customer relationship management software such as Sales Force
- Experience in business process mapping and re-design
- Excellent relationship management, problem solving and influencing skills
- Highly developed computer skills e.g. basic programming skills in Java as well as proficiency with Microsoft Office Suite (Word, PowerPoint, Excel)
- Excellent verbal and written communication skills
- Attention to detail and a high level of accuracy
- Ability to train on Back End and Interface Systems
- Project management skills

Desirable: SAP accreditation or Sales Force


About Company

Visit Us: https://www.sma-india.com/


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