Job Description Solid hands on experience with integration, deployment and operations, production Oracle Fusion Middleware, SOA 10g & Web Logic ---Must Working Experience in handling multiple PIPs and their integrations. Experience in using the Splunk Log monitoring tool----Must Experience with a UNIX shell scripting language such as Bash / Shell/Phyton, Java---Any one Must. Strong communication and analytical skills Able to accurately estimate efforts and deliver on time A team p... Skills Oracle Fusion Middleware, SOA 10g & Web Logic ---Must,Splunk Log monitoring tool----Must,UNIX shell scripting language such as Bash / Shell/Phyton, Java---Any one Must.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases