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Keywords / Skills : Process Improvement, Finance, P2P, Lean Six Sigma, Green Belt

10 - 15 years
Posted: 2018-08-20

Banking/ Financial Services
Other Software/Hardware/EDP
Posted On
20th Aug 2018
Job Description
Lead Process Owner

About this Opportunity :


Lead Process Owner Analyst, will work alongside team members from the business to understand current situation, identify drivers for improvement, analyze root causes of performance gaps, redesign end-to-end processes as part of the deployment of the lean system to a process or business area. The working group will include business, Product owners, TTS, EDABI and Risk & Controls teams. Through their partnership, Lead Process Owner will support an environment that reinforces continuous improvement of business processes, increases consistency, reduces pain points and empowers other team members to enhance the value of the service they provide to guests.


-Takes a hands-on approach to ensure the diagnostic, design and implementation of Lean tools within the business is performed to high standard and consistency

-Partner with POs as primary customer relationship management contacts for Finance, Target, and external business partners.

-Leads workstreams as part of process diagnostics and design to identify impactful opportunities for operational improvements across end to end value streams

-Facilitation – lead small and large groups (junior to senior management)

-Utilizes problem solving efforts on key projects to improve quality, reduce cost and eliminate waste

-Helps run working sessions with business stakeholders that drive to conclusions, agreement and outcomes

-Translates business needs into requirements, respecting a guest-centric perspective and end-to-end design vision

-Coaches process teams and on the standard lean systems, tools, techniques, mindsets and behaviors

-Becomes a Subject Matter Expert over the implementation of projects/initiatives in Target’s Operational Excellence practices, development of frameworks, methodology design, tool suite selection, etc.

-May coach senior management and client teams in the use of practice methodologies and tools

-Works with the Director of Finance Process and Technology, develops and executes detailed work plans, schedules, project estimates resource plans, and status reports

-Provides leaders with project status updates, feedback, and appropriate reporting on key process focused objectives

-Performs other duties as assigned or required


Reports to a Director, Finance Process & Technology



-Bachelor’s degree

-6+ years of work experience in IE (Process Improvement) field

-Green Belt Certified or demonstrated knowledge of Lean or Six Sigma

-Exposure in working with Finance / Procure to Pay space

-Willing to take risks, challenge the status quo and work under ambiguous circumstances

-Able to use data to influence senior leaders and defend his/her perspective

-Ability to structure ambiguous problems, analyze complex processes, synthe data and results, and drive toward insight and solutions

-Strong problem solving and analytic skills (e.g. can conduct root cause analysis, make recommendations, and track results

-Strong written, oral, communication and presentation skills required (including comfort with Excel and PowerPoint)

-Ability to build a strong network within Target; has the ability to leverage resources and relationships to get things done

-Competent in project management; has the ability to manage tight deadlines

-Passionate about leading process improvement and applying lean techniques in different environments to deliver greater value to the guest

-Strong interpersonal skills (listening and communication) characterized by effective interactions with a diverse range of internal and external constituents, stakeholders, and audiences.

-Awareness of and willingness to overcome the cultural challenges in every lean project


-Demonstrated ability to coach and train all levels of leaders

-Work experience in an influential role (e.g., consultant)

-Work experience in Retail industry

-Familiar with challenges around driving change within an organization

-Good understanding of customer centricity concepts

About Company

Target Corporation India Private Limited
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