Need proficiency in IT and networking standards ,familiar with industry standards codes and trends in IoT and smart city strategies . Strong engineering fundamentals and ability to adapt / learn evolving technologies essential . Support design team to integrate other subsystems in a cost effective way defining value propositions . Good communication skills to work together with multiple teams needed. CCNA /MCSE certification desirable
Challenging work profile with fast growth prospects
We provide engineering consultancy services in the field of IBMS (Integrated Building Management System), Life safety (Fire Alarm System), Security (Access control, Video Surveillance) , Energy Management , and other LV(Low Voltage) systems for smart intelligent buildings.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases