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Keywords / Skills : ITIL, Infra, IT infrastructure, ISO, Ticketing Tools, Incident Management, Change management, Problem management, Desktop Support Engineer, Ads, DNS Server, DHCP Server, WINS, Linux, Windows Server, Symantec Antivirus, Norton, Collaboration, Server Support, VPN Server

2 - 3 years
Posted: 2018-05-01

IT/ Computers - Hardware
IT/ Computers - Software
Other Software/Hardware/EDP
Posted On
1st May 2018
Job Description
• Any Degree or Diploma with 2-3 years of experience

• Basic knowledge on ITIL process and ISO standards

• Good verbal and written communication skills

• Exposure to ticketing tools for incident management

• Installation & troubleshooting of HP / Dell / IBM range of high end desktops and laptops

• Troubleshooting of Windows operating systems, windows based applications and Linux operating systems

• Knowledge of Windows services ADS/DNS/WINS/DHCP

• Knowledge of Antivirus (Symantec) & Image ghosting software (Norton)

• Knowledge on collaboration tools (Outlook, Lotus notes, Sametime, Instant Messenger, etc)

• Knowledge on troubleshooting VPN connectivity issues, wireless, Blackberry etc.

• Knowledge on windows 2000, 2003 server OS troubleshooting

• Hardware troubleshooting and maintenance on desktops / laptops / peripheral

About Company

Cybertech Systems and Software Ltd
CyberTech Systems & Software Ltd, which was incorporated in 1995. CyberTech (CYBERTE/532173) is a listed company on BSE, profit making, debt free, dividend paying and professionally managed company and it's a leading organization in Geographical Information Systems (GIS) domain. CyberTech Systems & Software Ltd. is a leading provider of next-generation Geospatial Solutions (GIS Services), Enterprise IT Solutions (SAP) and Networking & Infrastructure. The GIS Services which we work include ArcGIS Implementation, ArcGIS Desktop, ArcSDE, ArcGIS SDK and ArcGIS Server. CyberTech has been listed thrice in the INC 500 list of fastest growing companies. CyberTech has business partnership with industry leaders like ESRI, MICROSOFT, SAP and CISCO. We are an ISO 9001:2008 certified organization and undergoing SEI CMM Level 3 certification, with employee strength of 450+ To know more about CyberTech, visit
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