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L1 & L2 Support Engineer

Keywords / Skills : networking, desktop support, network support, hardware troubleshooting, network troubleshooting, os installation, installation, configuration, Technical Support, Technical Support Engineer

0 - 5 years
Posted: 2019-11-08

Job Description
1.Attending any hardware related issues at respective location ( corporate office.)

2. Coordination with h/w service providers and AMC Providers for replacement.

3. Remote service to other locations for Windows patch, Antivirus, Commvault, VPN installation.

4. Installation of Operating system and all other necessary applications.

5. Configure outlook profile in laptop/desktop/mobile devices.

6. Configure/installation of network printer with password protection.

7. Installing and Managing Commvault outlook add-in.

8. Installation/configuration of new cisco VPN any connect software.

9. Installation of 4g Dongle software.

10. Network troubleshooting knowledge

About Company

karanitsolutions ISO 9001:2000 certified software services company with State-of-the-Art development centers at hyderabad (H.O),Banglore, pune, mumbai, Chennai, delhi
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