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Key Account Manager

Keywords / Skills : Communication, Corporate Communication, Key Account Management, Sales Manager, Handling Escalation

2 - 4 years
Posted: 2019-03-22

Job Description
New Business Development

• Generating business leads from the existing database, through references, existing clients, etc

• Identify potential prospects and contact them for meetings

• Cold call as appropriate within the market to ensure a robust pipeline of opportunities

• Prospect for potential new clients and turn this into increased business leading it to closure and meet sales targets

• Meet potential clients and the decision makers within the client company

• Research for new Corporate leads on internet, Social/ Professional websites, etc

Contracts & Quotation

• Develop proposals and coordinate with the superiors for the quotation.

• Follow up with the superiors on the business margins and final rates to be proposed to the client.

• Revise the quotation in line with the margins in case of negotiation.

• After the confirmation on final rates with superiors & Client, prepare the contract and send to the client.

• Keeping a track of clients’ contract expiry and pitching for renewals

Key Accounts Management

• Handle the Operations Activity of clients like Anchor/USV/TVS LS which includes the client requirement of transport.

• Understanding the requirement from the client and coordinating with Booking department to arrange & book the vehicle.

• Ensuring that entire process of transportation happens smoothly & seamlessly

Follow up & Coordination

• Collect the consignment details from the client like Pickup location, Destination of consignment, Pickup date, etc.

• Sending the client details to the Booking team for processing the Transaction

• Coordinate with the billing team for the invoices

• Follow up with the Dispatch Team on the status of the transportation

• Ensuring smooth completion of the Client Booking in connection with the Dispatch team

• Follow up for the payments from the client


• Providing the monthly Sales MIS Report to the supervisor

About Company

• Best Roadways Limited is a three decade old Logistics company having diversified interests in Full Truck Load, Express Truck Load, Warehousing and Project Cargo services.

• With an owned fleet of over 1500 GPS enabled vehicles, owned warehousing space of more than 1 million sq. ft. and 55 offices; it is one of the largest players in Indian logistics. Using technology at its core, we aim to minimize human intervention in day-to-day operations and maximize customer service through a well-established network and provide transparency and par excellence service to its clients.

• Founded in 1986, we are a well-recognized formidable player backed by 100s of years of collective workforce experience to consistently provide unparalleled delivery times to our clients while improving the quality of life of our delivery people.

• If you love building brands, this is an opportunity for you to build the biggest brand story of India. The marketing team will develop BEST’s unique and compelling story to build brand awareness, relevance and reputation amongst target audiences.
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