Hi folks looking for career opportunities into IT Hardware & Software Stream. Any graduates from B.E/B.Tech/B.Sc/BCA/M.Sc/MCA with an aggregate percentage passed out during year 2015,2016,2017 & 2018.Salary package 15K. Walk-in directly from 06/11/18 to 30/11/18 10 A.M to 3 P.M @ FIITJOBS, #2360 HIG,TNHB,60 feet road,Avadi,Chennai-54.Landmark nearby Reliance Trends(Beside Market) Contact: Reka- 9361302101 / 9345599919
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases