We have an urgent opening for Salesforce Developer in Fujitsu ,Pune.
Below is the JD:
Responsibilities Excellent knowledge of Salesforce. Should be able to design, develop any requirement in Salesforce. Provide mentoring to junior team members Demonstrate expert-level technical knowledge. Efficiently troubleshoot problems and drive to resolution. Has ability to manage a small project - possibly offering guidance to peers Education and Experience Bachelors degree, preferably Computer Science, Information Technology or any other stream. Candidate with overall experience of 6-8 years with SFDC experience of minimum 2 years. Strong written and spoken English communication skills. but preferably with Salesforce CPQ experience.If a candidate is really good in Salesforce in general (Apex, config, customization etc.) then CPQ is not mandatory.
If interested ,kindly revert back with your updated CV at [HIDDEN TEXT].
Orcapod is a Consulting & Technology Services firm founded by senior industry professionals coming from reputed international organizations. Like the Orcas which roam the great oceans around the globe, we work with Global and Indian Clients providing assistance in their critical IT & business improvement initiatives.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases