1-Sourcing, Screening and Shortlisting Profiles from Job Portals, Networking Sites, Referencing, Networking and Head Hunting 2-Taking Initial Round of Interviews and Scheduling for Further Rounds of Discussion 3- Close Coordination from Shortlisting till Joining of any candidate (Post Joining Follow Too) 4-Maintaining Recruitment MIS and Timely Reporting 5-Researching on LinkedIn and other Networking Sites for Potential Candidates 6.Client Coordination
Spectrum Talent Management Pvt. Ltd About Spectrum Talent Management 6 Offices globally including 5 in India and Dubai Presence through partner companies in Australia and Singapore 5 Days Working and Excellent Working Environment Top Notch Clients, Working with Top 10 Companies of majority of Industry Domains Rapidly Expanding Group with proven track record of year on year growth
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases