Fill required details and send me your updated Resume: 1. Total Year of Experience: 2. Relevant Experience: 3. Current CTC: 4. Expected CTC: 5. Current Company name and Candidature in Nature(Permanent OR Contractual ) if Candidature is contractual then Payroll Company Name and Client Name: 6. Official Notice Period (Please Mention the Days and how soon you can join ): 7. Contact Number (Mobile and landline): 8. Alternative Number: 9. Email ID: 10. Alternative Email ID: 11. Current location: 12. Preferred Location: 13. Skype ID: 14. PAN No: 15. Passport No: 16. Any Offer in hand, if you have, share it with Salary Breakups: 17. Ready to work on the Payroll of DynPro India Pvt Ltd: 18. Are you Open for Client Location:- Mumbai 19. Complete Current Residential Address: 20. Ready to work on Client Side deployment? 21. Ready to work on Client to Hire position? 22. Do you have last 3 Months Salary Slips? 23. Do you have last 3 Months Salary Account Statements? 24. Do you fill Form 16 ? 25. Can you submit your Original Educational Documents with us?
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases