Kayem Synthetics Pvt. Ltd. (KAYEM) is one of the leading manufacturers and processors of Nylon & Polyester Speciality yarns for sarees, dress materials and home made-ups. The company has presence in various yarn consuming sectors, both in weaving as well as Knitting industries and has offices in Mumbai,Surat,Salem(TN) & manufacturing Units in Silvassa(D&NH).
We have Job opening in Accounts department at our Goregaon (W) ,Mumbai office.
Send your detail resume with your exacted salary and your experience in company accounting and finalisation.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases