We have an excellent opportunity with MercedesBenz for java Work Location - bangalore Skill bangalore location between 6 to 13 years we have f2f interview on daily basis who will be available for pls share the updated resume .
Skills: Key skills Open Text Documentum Open Source Al Fresco Sharepoint File Net team leading and customer handling exp with support operations is required * Support the Platform and Application Service Delivery and Operations for Digital Archiving * Co-ordinate with development team to realize the functional design. * Contribute to the evolution, definition and implementation of the strategy for Globalization of DA * Ensure high quality functional solutions from the supplier for enhancements and 1st level support. * Involve in deciding functional enhancements of the Standard Product and Ensure high quality functional solutions (from vendor) * Perform functional and integration tests to confirm solution design before deployment to productive environment. * Effectively run services within time, budget and quality * Conduct regular status meetings with all stakeholders keeping the needs and requirements continuously in view * Drive actively towards faster and more effective incident resolution in close co-ordination with Service Manager. * Support Service Manager to improve the L2/L3 process * Pro-Active and reactive problem management activities in alignment with business consultants. * Ensure adherence to MBRDI Processes and Compliances * Liaison with Departments in Germany in German for the expansion of the Data Archival Services Globally * Drive innovation/value adds within the project * Preparation of necessary documentation/manuals for the betterment of support operations Scale up as a strong hold of knowledge base for the technologies used in the platform Education BE/BTech /ME/MTech/MCA No of Years: 6-10 Years Background in IT Project Development and Support Operations Enterprise Content Management Specialist Excellent communication in the context of IT related assignments German Language is added advantage Experience Type of Work: 1. Software Engineer, Communication 2. Support Engineer 3. Business Analyst and Consultant Areas of Work: 1. Project Development 2. Service Delivery & Service Operations 3. Consulting 4. Scaling up of Platform 5. Demand Management 6. Project Management Specific Knowledge: (Skill / Languages etc.) * Capable in Administration of tools & technologies involved in Digital Archiving using Saperion or any ECM suites * Capable in Administration of tools & technologies involved in Digital Scanning using Kofax or Hyland OnBase * Capable in Development of new projects and modules of tools & technologies involved in Digital Archiving using Saperion/ Kofax/ Hyland OnBase * Hands-On experience in Saperion JCS configurations, ELM installation and configurations, Saperion REST webservices or any other ECM suites * Knowledge on ZK frameworks, SSO products * Development expertise on HTML5, Saperion webclient customizations * Capable in Development of new projects and modules of tools & technologies involved in Digital Scanning using Kofax or Hyland OnBase * Customizing Kofax Capture , Enterprise features, Scanner Configuration and Kofax VRS, Batch class setup, Scan module, Data Capture queue set up, Export connector setup, Automatic Zonal Data Extraction, Automatic Separation and Form ID; Recognition Profiles, Batch Fields, Batch Totaling, OMR, Advanced Recognition, OCR Full Text and PDF Conversion, Customization Deployment, Kofax Transformation Modules * JAVA development language proficiency * Proficiency in MS SQL server DB * Proficiency in MS Windows Server environments, IIS, JBOSS, Tomcat * Experiences in international projects * Intercultural competence, team spirit, flexibility to travel * Communication and cooperation ability * Excellent editorial skills, good conceptual skills * German speaking skill is an added advantage to do the role effectively
Intrested candidates can share their resumes to [HIDDEN TEXT] Thanks & Regards Usha G Senior IT Recruiter Mobile-9620734834 Direct Desk No-08042811022 Mail ID - [HIDDEN TEXT]
Test case design, Test Planning and Test Execution,Cloud environment - Open Stack.Linux environment ,Experienced in Perl/Python scripting, Test automation framework • Work Exp. In CI/CD Environment and agile methodology.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases