We have an immediate requirement for one of our client MNC kindly check with the following details.
Skill:- Technical Architect with Mobile applications Location : - Hyderabad Experience :- 10 to 15 years Mode: permanent, Need resource who can join in Immediately/ 15 days as the/30 Days requirement for permanent JD:- Should have experience in Java Stack , And NO Microsoft background Should be willing to work in team and as Individual contributor Strong in coding, Designing and Architect. Exp in Mobile applications mandatory
Salary: INR 25,00,000 - 30,00,000 P.A. Industry: IT-Software / Software Services Functional Area: IT Software - Application Programming, Maintenance Role Category: Programming & Design Role: Technical Architect Employment Type: Permanent Job, Full Time Keyskills: JavaMobile Applications
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases