• Minimum of 4 to 9 years experience in Java • Java8; J2EE Framework; XML; Java based Web Services; Servlets; • Object Oriented concepts, Core Java, Spring Framework; Spring REST; Spring Boot; Hibernate • Swagger; JAX-RS; JAX-WS; XML; XSD; JSON; SOAP; Apache Maven • Performance Tuning; Debugging issues. • Hands-on experience on modern UI technologies like Angular2 or 4, Node JS, Bootstrap, ReactJS • Unix platform; Windows Platform; Unix Scripting; Oracle 11g; SQL; • Experience with JBoss EAP, IBM WebSphere App servers • Prepare Unit Test cases and perform quality Unit Testing. • Hands on experience on Agile methodologies like Scrum, XP etc., • Knowledge of end-to-end Systems Development Life Cycles (i.e., waterfall, iterative and other modern approaches to software development)
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases