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Keywords / Skills : Application Development, Java, Hibernate, j2ee, Spring, Production Support

6 - 10 years
Posted: 2019-07-22

Industry
IT/Computers - Software
Function
IT
Role
Software Engineer/ Programmer
Team Leader/ Technical Leader
Posted On
22nd Jul 2019
Job Description


Job Description


6 to 10 years -

Work Location - Dell 4 - Domlur

Key Responsibilities
  • Looking for a Production Support professional having experience working in L2 /L3 with experience in Java development and its related technologies, such as Hibernate, Spring,
  • Experience with Application Development / Production Support (L2 & L3)
  • Internal and external customer support experience is preferred.
  • Working knowledge of ticket management is an advantage.
  • Ability to multi task workload in a fast pace dynamic environment.
  • Professionalism and a good work ethic are required.
  • Able to perform on-call duties on a rotational basis when required for additional hour support
  • Occasional off-hours work required.


Essential Requirements
  • Handle L3 Task Tickets and Production defects
  • Engage in and improve the whole lifecycle of L3 Fixes from inception and design, through deployment, operation and refinement.
  • Analyze activities of the team and provide feedback loop to teams on operational gaps or resiliency concerns
  • Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.
  • Maintain services once they are live by measuring and monitoring availability, latency and overall system health.
  • Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity.
  • Practice sustainable incident response and blameless postmortems.
  • Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover
  • Work with a global team spread across tech hubs in multiple geographies and time zones
  • Share knowledge with peers and mentor junior resources


About Company

Brighter Resource Consulting Private Limited is a leading HR consulting firm connecting right candidates with their dream jobs. We are specialized in IT / ITES & Engineering recruiting across all levels. Pls visit www.brighterresource.com or write to [HIDDEN TEXT]
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