- Development in Java - Strong Debugging skill - Knowledge of Design patternSkill Set:
1. Strong Core Java knowledge with 6-8 yrs of experience. 2. Hands-on experience on custom framework development 3. Good communication skills 4. Should have knowledge of Java frameworks like Spring, REST api (Jersey) 5. Nice to have: Angular JS, Flex/HTML5 6. Experience on latest technologies 7. Strong Debugging skill 8. Knowledge of Design pattern 9. More over should be quick learner should be able to pick up things very fast. 10. Understanding of Remedy AR api programming will be added plus⾭vantage.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases