Job Description: • 6 year (can also target candidates with 4+ yrs exp.) hard core development experience in JAP, GWT, GXT, GWT 2.5 & GXT 3.0, using GWT-RPC, JAVA. • Strong programming skills in SQL, PL/SQL. • Knowledge of Oracle DB (11g), JAP7 (Web Logic) • Knowledge of Informatica, & Unix shell scripting is added advantage • Knowledge of the investment management industry is added advantage • Familiar with Agile/scrum models.Skill Set:
Mandatory Core Java, GWT (preferred GWT 2.5 ), JAP Good to have "ndash Unix(Shell scripting), Informatica
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases