Short Description Flex JD - Experience :- 6 - 9 years Expert level in understanding code written in ActionScript 3.0 Experience in creating and implementing custom components is desirable Qualifications Bachelor Job Responsibilities Flex JD - Expert level in understanding code written in ActionScript 3.0 Experience in creating and implementing custom components is desirable Debug the application to understand the business logic Ability to navigate and analyze Flex based application from end to end Good to have Java programming knowledge Ability to coordinate with SME from client side
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases