Responsibilities: Coding, unit testing. To keep the code optimized and readable. To deliver quality work Specific Skill Sets: Experience with College Level Projects on Java Strong knowledge of web technologies (in particular, strong hold on Java is a must). Should be approachable and a team player. Should be an excellent and clear communicator Innovative, creative and smart professional.
Education Specialisation Details Graduate Any Graduate
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases