Java, JSP, Oracle/plsql. We are seeking a dedicated developer who can be tasked with finding and correcting problems and limitations. This is a person who enjoys digging into code and getting their hands dirty with tasks of all s and varying degrees of complexity.
TalentXpert is one stop shop for all your software needs. Be it Software Development, Software Testing and Software Professionals. TalentXpert’s purpose is to help organizations succeed with their products by focusing only on Quality which in return is TalentXpert’s success. TalentXpert’s biggest and hard-to-ignore USP is simple: proven success in the IT field quarter after quarter and a delighted customer base. TalentXpert’s biggest offering to their clients is simple: Quality. You are welcome to try out TalentXpert’s demo two weeks work by one of their software professionals.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases