Job Description KNOWLEDGE, SKILLS AND ABILITIES: MUST possess strong Core Java knowledge. MUST have strong design skills and good object orient concepts. MUST possess strong problem solving skills. MUST possess strong Server side programming skills. MUST possess strong knowledge on SSO, Authorization and Authentication Should have good understanding of Algorithms specially Encryption/Decryption Should be well versed with Agile and Test driven development. Should b... Skills DUTIES/RESPONSIBILITIES: Project feature planning and Estimation Documentation of Design, SRS and user docs of the programmed area Design and development of Bussiness Application Logic Unit testing and automation tests execution. Debugging and bug fixing of the problems reported. Discussions with stakeholders for problems and design issues. Imparting training to others for the known area.
Please do let me know if you need any further details fo...
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases